Per-Location Pricing, Billed Monthly
Pay only for the locations you manage. No hidden fees, no long-term contracts. Every plan includes our full Reviews Hub and GBP Sync tools — upgrade for higher outreach volume and listings management.
Starter
Essential review management tools for businesses starting to build their online reputation.
- Reviews Hub — centralized dashboard
- Review scraping from 5 directories
- GBP Sync bulk edit
- Performance report
- Review widgets for your website
- 500 review-request emails/mo
Growth
Higher-volume outreach for businesses actively growing their review count and online presence.
- Everything in Starter
- 2,000 review-request emails/mo
- 500 review-request texts/mo
PRO
Full-scale reputation management with maximum outreach volume and listings syndication.
- Everything in Growth
- 5,000 review-request emails/mo
- 1,500 review-request texts/mo
- Listings Management (up to 55 directories)
Add-Ons
Extend your plan with specialized services
GBP Management
Hands-on Google Business Profile content management to keep your profiles active and engaging.
- 2 Google posts per month
- Bulk photo uploads
- Profile optimization & monitoring
Restaurant Review Management
Dedicated review response management across the platforms that matter most for restaurants.
- Yelp review responses
- Google review responses
- Facebook review responses
- OpenTable review responses
Volume Discounts
Better rates as you scale
The more locations you manage, the lower your per-location cost. Contact us for exact pricing at your scale.
1 location
Standard pricing
2–9 locations
Volume discount
10–29 locations
Increased discount
30–99 locations
Significant discount
100+ locations
Best per-location rate
Enterprise
Custom pricing & SLA
Feature Comparison
| Feature | Starter $75/loc/mo | Growth $135/loc/mo | PRO $225/loc/mo |
|---|---|---|---|
| Reviews Hub | |||
| Review scraping (5 directories) | |||
| GBP Sync bulk edit | |||
| Performance report | |||
| Review widgets | |||
| Review-request emails/mo | 500 | 2,000 | 5,000 |
| Review-request texts/mo | 500 | 1,500 | |
| Listings Management (55 dirs) |
ROI Evaluation
5 steps to calculate your ROI before signing
Reputation management pays for itself when you quantify the revenue impact of reviews and the labor cost of doing it manually. Here is the framework we recommend.
Calculate your average customer lifetime value (CLV)
Add up the average transaction value × purchase frequency × customer lifespan. For most local businesses, CLV ranges from $500 to $5,000+.
Estimate how many new customers reviews drive monthly
Businesses with 4+ star ratings and 50+ reviews convert 270% more local searchers. Track how many calls and direction requests come through your GBP.
Quantify the cost of negative reviews left unanswered
A single unanswered 1-star review can deter 30 potential customers. Multiply that by your CLV to see the monthly revenue at risk.
Factor in time savings from automation
Manually responding to reviews and requesting feedback takes 5–10 hours/week per location. At $25/hr, that is $500–$1,000/month in labor costs alone.
Compare total cost vs. total return
Add up the new revenue from improved ratings + labor savings. Most Reputation Arm clients see 3–8× ROI within the first 90 days.
Frequently Asked Questions
How does billing work?
All plans are billed monthly on a per-location basis. You can add or remove locations at any time. There are no long-term contracts — cancel anytime with 30 days' notice.
Is there a setup fee?
No. All plans include free onboarding, initial review audit, and GBP optimization. We handle migration from your existing tools as part of setup.
What counts as a "location"?
A location is a single physical business address with its own Google Business Profile. If you operate from two different addresses, that counts as two locations.
Do you offer volume discounts?
Yes. Pricing decreases per location as you add more. Businesses with 10+ locations receive meaningful discounts, and 100+ location accounts get our best rates. Contact us for a custom quote.
Can I switch plans later?
Absolutely. Upgrade anytime for immediate access to additional features. Downgrades take effect at the start of your next billing cycle.
What payment methods do you accept?
We accept all major credit cards and ACH bank transfers. Enterprise accounts can arrange invoicing with net-30 terms.
What happens if I exceed my email or text limits?
We'll notify you when you're approaching your limit. You can upgrade your plan or purchase additional credits at a discounted per-unit rate. We never cut off active campaigns mid-month.
Ready to Protect Your Reputation?
Book a 15-minute intro call. We'll review your current review profile, identify gaps, and recommend the right plan for your business.