Manage Your Google Business Profile at Scale
Multi-location brands trust Reputation Arm to optimize their local presence, manage reviews, and build citations — so every location gets found, chosen, and trusted.
Trusted by leading brands
Missing from Google's local map results?
When customers search for your services nearby, your business should appear front and center. But inconsistent listings, unmanaged reviews, and unoptimized profiles push you out of the Local Pack — sending customers straight to your competitors.
Inconsistent Data Kills Trust
When your name, address, or phone number varies across directories, search engines lose confidence in your business. We fix that with verified, synchronized listings everywhere.
Reviews Go Unanswered
Every unanswered review is a missed opportunity. 89% of consumers read business responses to reviews. We help you respond thoughtfully at scale — within hours, not days.
Profiles Collect Dust
Google rewards active, complete profiles with higher rankings. We keep your GBPs fresh with weekly posts, updated photos, new Q&As, and seasonal attribute changes.
Everything you need to own local search
Six core services that work together to build, protect, and grow your online reputation across every location.
Citations Management
Build and maintain accurate business listings across 50+ authoritative directories. We audit, correct, and monitor your NAP data so search engines trust your locations.
Learn moreReview Management
Monitor reviews across Google, Yelp, and Facebook from one dashboard. AI-assisted response drafts, sentiment analysis, and escalation workflows built for teams.
Learn moreGBP Optimization
Full-service Google Business Profile management — from category selection and attribute optimization to weekly posts and Q&A monitoring. We handle every detail.
Learn moreDirectory Management
Consistent, verified presence across Google, Apple Maps, Bing, Yelp, and industry-specific platforms. Automated sync keeps your data accurate everywhere.
Learn moreTrusted by teams who take reputation seriously
“Reputation Arm transformed how we handle reviews across our 40 locations. Response times went from days to hours, and our average rating jumped from 3.9 to 4.6 in six months.”
“Before Reputation Arm, our listings were a mess — different phone numbers, wrong hours, duplicate profiles. They cleaned everything up and now we actually show up in local search results.”
“The level of expertise is unmatched. Claudia and her team don't just manage our profiles — they've become an extension of our marketing department. The ROI speaks for itself.”
Led by an industry expert who writes the playbook
Reputation Arm was founded by Claudia Tomina, a contributing expert at Search Engine Land — the publication that search marketers rely on for authoritative guidance.
With deep expertise in Google Business Profile optimization, local search algorithms, and multi-location reputation strategy, Claudia built Reputation Arm to deliver the same caliber of work she writes about — grounded in data, executed with precision, and designed for businesses that can't afford to get local search wrong.
Read our storyReady to take control of your online presence?
Join hundreds of multi-location businesses that trust Reputation Arm to manage their local search presence. Book a free strategy call and see exactly where you stand.